Returns & Exchange Policy

At Bulletproofly Protégé LLC, we want you to love your purchase. If you’re not completely satisfied with your order, we’re here to help.

Returns

We accept returns within 14 days of the delivery date for items that are:

  • Unworn and unwashed

  • In their original condition with tags attached

  • Free from stains, makeup, perfume, or pet hair

Non-returnable items include:

  • Sale or clearance items

  • Gift cards

To start a return, please contact us at sales@bulletprooflyprotégéllc.com with your order number and reason for return. Once approved, you will receive return instructions. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Exchanges

We offer free exchanges for the same item in a different size or color (if available). To request an exchange, email us at [your email] within 14 days of receiving your order. We’ll hold the new item for you until the original is returned.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 3 days of delivery with photos. We’ll make it right as quickly as possible.

Refunds

Once your return is received and inspected, we will notify you via email. If approved, a refund will be issued to your original payment method within 5–7 business days. Shipping fees are non-refundable.

Contact Us

For any return or exchange inquiries, reach out to us at:
📧 sales@bulletprooflyprotégéllc.com

We’re happy to help!